Fast, Free Delivery Across Cyprus

Yes! Every SchoolSteps order ships free to any address in Cyprus. No hidden fees, no minimum purchase required. The free shipping is built into our pricing, so you pay only for the shoes.

Most orders arrive within 2–4 business days. The exact timeline depends on your location and current courier workload. You'll receive a tracking number when your order ships, so you can monitor progress in real time. Whatever happens, we deliver within 30 days of your order or you can cancel for a full refund.

Yes, we deliver to every district and village across Cyprus—no location is too remote. Whether you're in Nicosia, Larnaca, Limassol, Paphos, Famagusta, or a small village, your order will reach you.

If your order hasn't been dispatched yet, contact us immediately at info@schoolsteps.shop or through our contact page, and we'll do our best to update your address. Once your package is in transit, the address cannot be changed.

We take full responsibility for your order until it reaches your hands. If your package arrives damaged or goes missing, we'll investigate immediately and either send a replacement or issue a full refund — your choice. Telling us early helps us chase the courier, but there's no deadline: this doesn't affect your 30-day return window or your 2-year guarantee.

Currently, all SchoolSteps orders ship using our standard delivery method, which typically arrives in 2–4 business days. We're working on priority options for future launch. For urgent orders, contact our support team and we'll see what we can arrange.