Transparency & Trust
We believe you deserve to know exactly how we operate. Clear policies, honest practices, no fine-print surprises.
How we collect, use, and safeguard your personal information. We believe in complete transparency.
What cookies we use, why, and how you can manage your preferences at any time.
The terms that apply when you buy from SchoolSteps, and who you are buying from.
Free delivery across Cyprus, how long it takes, and what happens if a parcel goes astray.
Return anything within 30 days of delivery, your right to cancel, and your 2-year guarantee.
Quick Answers
We use SSL/TLS encryption and follow industry best practices. Your payment details are processed securely through Stripe and never stored on our servers.
Return anything within 30 days of delivery, no reason needed. We pay the return postage and refund you within 14 days. Trying the shoes on indoors is fine.
Delivery across Cyprus takes 2-4 business days and is free, with no minimum purchase.
We currently deliver only within Cyprus. International shipping is under consideration for the future.
Our customer support team typically responds within 24 hours.